CRIMSON CASH RETIREMENT FAQ
Updated July 1, 2025

Click here to close your Crimson Cash account and receive a refund
 
What happens if I still have money in my account when the program is retired?  
All Crimson Cash account holders are eligible to receive a refund of their remaining balance. Please click the above link to request closing your Crimson Cash account and request a refund.
 
How long do I have to receive a refund of my Crimson Cash funds?  
The Crimson Cash team will issue refunds until June 30, 2026. 
 
In what form will my available Crimson Cash funds be returned?  
Crimson Cash refunds will primarily be issued via check through our payment system.   
 
Can you transfer Crimson Cash funds back to my credit/debit card?  
This option is not available. Please submit a refund request through the link.  
 
How will I be able to check my available fund balance after the program has ended?
If you are unable to login to the eAccounts portal, please email the Crimson Cash helpdesk at Crimson_cash@harvard.edu for any needed information.    
 
Who do I contact if I have additional questions?  
Please email the Crimson Cash Team at @Crimson_cash@harvard.edu
 
Are white cards eligible for a refund?
Per the existing Crimson Cash policy, Crimson Cash generic white cards are not eligible for refund.