Contact, Hours and Support Locations

Monday - Friday: 8:00 am - 4:00 pm


  • For General support please email us at Crimson_Cash@Harvard.edu or call (617) 496-6600

    Monday - Friday: 8:00AM - 4:00 PM, Saturday, Sunday and University Holidays: Closed

  • For Technical Support please email us at CrimsonCashHelp@Harvard.edu or call (617) 495-7777

    Monday - Friday: 8:00AM - 4:00 PM, Saturday, Sunday and University Holidays: Closed

  • Are you a merchant that wants to learn more about the program? Please email us at CrimsonCashHelp@Harvard.edu or call us at (617) 496-6600


Vending Machine Contact Information


Laundry Contact Information


Copiers and Printing


Experiencing difficulty with your ID Card?

You may have an issue with your recently issued ID Card. Please visit one of the following locations:

Richard A. and Susan F. Smith Campus Center - Room 807
1350 Massachusetts Ave., Cambridge, MA
Phone: (617) 496-7827
Fax: (617) 496-8278
E-mail: id_services@harvard.edu
Mon - Fri: 8:00 am - 5:00 pm
Sat - Sun and University Holidays: closed

Harvard Longwood ID Office - Kresge Building
677 Huntington Ave. Ste 119, Boston, MA
Phone: (617) 432-0389
Fax: (617) 432-7088
E-mail: idoffice@hsph.harvard.edu
Mon - Fri: 8:00 am - 5:00 pm
Sat - Sun and University Holidays: closed